Social media and web development jobs

I'm in need of a skilled HTML/CSS/jQuery developer who can bring my vision of a modern and minimalist portfolio website to life. The site should be visually striking, user-friendly and fully responsive. Key Tasks: - Design: I need someone who can design a clean and modern layout that is in line with my vision of a minimalist portfolio. - Responsiveness: It's crucial that the developer ensures the site is fully responsive across devices. - Interactivity: Interactive features are needed to engage visitors and make the portfolio more dynamic. The Ideal Developer Should Have: - Proficiency in HTML, CSS, and jQuery. - Prior experience in creating portfolio websites or similar projects. - An eye for modern and minimalist design. - Strong und...

need help with social media managing. need help creating handful of accounts. thank you!

...promoting spay/neuter and responsible pet ownership among young adults through social media posts. Key responsibilities include: - Crafting persuasive facebook and instagram posts that raise awareness of overfull animal shelters, increased numbers of homeless pets being euthanized and the need to spay/neuter. - Ensuring the messages are engaging and effective in changing behavior. - Other messages will include important information regarding Rabies vaccinations and state statutes relevant to pet owners. YOU MUST BE A RESIDENT OF THE STATE OF GEORGIA. Experience/skills sought: Graphic design Passion for improving the lives of Georgia's dogs and cats Kindly submit some artwork and your proposal if you feel you posse...

...seeking corporate identity and branding services that reflect both the information technology (IT) and defense industry consulting sectors. Like Adidas, which uses multiple active logos, we desire separate and iconic logo designs for each sector. Desired Designs: Logo Designs: Minimalist, iconic logos that represent each department. For example, for the defense industry, a minimalist logo design featuring a Trojan horse head with armor details. Both logos should resemble each other by about 90%. Business Card Designs: Professional business cards for both sectors, incorporating company information and the logo designs. Social Media Graphics: Suitable profile and cover images for Facebook, Instagram, Twitter, Reddit, and LinkedIn...

...professional with a knack for photo and video editing, content creation and social media management. Your work will be pivotal in enhancing our brand's visibility, generating leads and driving traffic to our website. Key Responsibilities: - Managing our social media presence on Facebook, Instagram, and Twitter - Producing engaging and visually appealing photo and video content - Creating compelling written content for various platforms - Designing brochures to support our marketing efforts Ideal Candidate: - Proven experience in social media management and content creation - Proficiency in photo and video editing software - Strong writing skills - Graphic design experience would be a...

I'm looking for an expert familiar with Adalo to help me build a freelance platform. The core feature of this app will be messaging. Key Requirements: - Building a freelance platform: The app should be...a freelance platform: The app should be designed in a way that allows for a user-friendly freelance experience. - Messaging: One of the key features should be a messaging system that allows users to communicate effectively. Ideal Skills and Experience: - Proficient in Adalo: A strong background in designing and developing apps using the Adalo platform. - Prior experience with social networking apps: Experience in building social networking apps, particularly those with messaging functionalities. - UI/UX Design: Ability to create a visually appealing a...

...proficient developer to create a web-based BTC lottery application with integration to Coinbase for payments and Two-factor authentication (2FA) for additional security. The application is aimed at providing a secure and engaging platform for users to participate in a lottery using BTC as the primary currency. Therefore, it's crucial to have a good understanding of cryptocurrency and blockchain technology. Key Requirements: - Development of a web-based BTC lottery application - Integration with Coinbase for cryptocurrency payments - Implementation of Two-factor authentication (2FA) to enhance security Ideal Skills: - Proficiency in web development, particularly with experience in creating secure applications - Prior experie...

I am looking to increase my Instagram followers significantly, in the range of 1,000 - 5,000. The geographical location does not matter, allowing for a diverse follower base across the globe. My Instagram accoun...to increase my Instagram followers significantly, in the range of 1,000 - 5,000. The geographical location does not matter, allowing for a diverse follower base across the globe. My Instagram account predominantly features products or services and the aim is to create a broader reach for these. The ideal freelancer for this job would have proven experience in similar endeavors, excellent understanding of Instagram algorithms, and knowledge of strategies for follower growth. Beneficial skills would include online marketing, social media management, a...

I’m in need of a video editor to work through my long videos and pick out moments to use for socials media. This moments cideal provide some for of inspiration, motivation, story or education. The editor will be required to go through the video and select moments. Please provide any samples or for extra points create a short example using this video: Font that I use in my content is Bebes Nue.

I am searching for an experienced app developer who excels in designing and implementing Android-based applications. The main functionality required for this task is the creation of a comprehensive employee database system. Key Functionalities: • Instant tracking of employees' online and offline status • Storing and displaying contact details of each employee • Categorizing employees based on their department The developer should have a strong understanding of database structuring and management for Android systems and a proven track record of delivering similar projects. Familiarity with real-time data sync and user-friendly UI design are also desirable.

We have an existing logo for our business and now we need a font designed for our business name that will compliment our logo. Looking for something that will look natural with the logo, the shop is greek themed so most likely some style of block lettering. The font my be 100% original. the name of the shop is "The Apollo Tattoo Studio" our logo is attached for reference.

...in specimen handling and upholding the chain of custody's integrity. To support the development of two content pieces, an array of evaluations and a significant volume of personal data will be furnished, necessitating strict adherence to medical documentation protocols. It is crucial to independently assess the evidence provided to mitigate potential biases from prior MRO reports and offer an additional expert viewpoint. Content Pieces: 1. Simplifying toxicology for a lay audience and the media. 2. Incorporating new information beyond the court-mandated disclosure for anticipated outcomes. An extensive MRO analysis has been executed to establish innocence, involving LC-MS-MS and GC-MS-MS tests on blood and urine promptly pos...

I'm in need of a skilled developer who's proficient with Next Js and Medusa.js. The project involves implementing e-commerce functionality and integration with external APIs. Your responsibilities will include: - Implementing e-commerce functionality: You will be required to set up a complete e-commerce system in Medusa.js. - Integrating external APIs: I need you to integrate the project with a payment gateway API and a shipping API. - Payment Gateway API: The payment gateway API should support credit card, Apple Pay, and Stripe payment methods. If you're a talented developer with experience in e-commerce development and API integration, and you're confident in your abilities with Next Js and , please reach out. ...

...physics-based brawler games, similar to "Fall Guys," "Party Animals," and "Gang Beasts." Utilizing Unity and Photon engines, the project necessitates the construction of a multiplayer game specifically tailored for PC. Desired Skills & Experience: - Proficiency in Unity and Photon Engine - A strong portfolio featuring cartoonish game art - Past work in developing physics-based brawler games - Experience in deploying games for PC The game's art style will be predominantly cartoonish, mirroring the light-hearted tone and aesthetic of the reference games mentioned. The potential for in-app purchases integration still hangs in the balance and will be clarified as the project progresses. Please provide a link to...

...The successful freelancer will use Final Cut Pro to make the video content visually appealing, engaging and make it ready for upload on various social media channels. Key Responsibilities: - Cutting and trimming: The editor will be responsible for removing any unnecessary parts and ensuring the video flows smoothly. - Adding background music: The editor is required to add suitable background music that complements the theme of the podcast. - Color correction: Adjusting the color and lighting of the video to look professional. Ideal skills and experience for this job: - Proficiency in Final Cut Pro - Proven experience in editing podcast videos - Good understanding of various social media video formats - Strong attention t...

I'm looking to create a TikTok video centered around the book...Best Mom in the World." The video should evoke a feeling of surprise, dramatic twist, ending with warmth and love. Key Requirements: - Include the cover of the book - Incorporate a surprise twist: Initially show mom's annoyance/upsetness/angryness reading the cover but have her feel warm and loved as she opens the first page - Show the interaction with mom after she found you think she is the best mom of the world Ideal Skills: - Great storyboarding and video editing skills - Experience in creating engaging social media content - Understanding of TikTok platform and its user engagement - Excellent narrative skills to create emotionally satisfying story arcs - Ability t...

I am looking for a HubSpot developer to assist with a custom development project. The ideal candidate will have experience with custom coding, custom modules, and API integrations within the HubSpot platform. Key Requirements: - Custom Coding: I need a professional who can handle custom coding within the HubSpot platform. - Custom Modules: The project involves creating custom modules and integrating them seamlessly with the existing HubSpot setup. - API Integrations: The developer should be skilled in setting up API integrations within HubSpot. Ideal Skills and Experience: - HubSpot Development: A strong background in HubSpot development and customization is essential for this task. - Custom Coding: Experience with custom coding in HubSpot...

I'm looking for a skille...with the creation of an educational mobile app. This app will primarily focus on delivering interactive quizzes to users. Here's what I'm expecting: - Development of an iOS/Android compatible app. - Incorporation of a diverse range of fun, engaging, and interactive quizzes. - Creation of an intuitive, user-friendly interface that ensures ease of navigation for users of all ages. The ideal candidate for this project would have extensive experience in mobile software development, particularly iOS and Android platforms. A background in educational software or gamification will be highly regarded. Your ability to adhere to deadlines strictly and provide consistent updates is a must-have. I'm eagerly anticipatin...

...platform for managing and tracking services. The website will primarily target business clients, and as such, must be professional and user-friendly. Key Features: - User Registration and Management: The website should allow for easy registration and management of user accounts. It should have a secure login system and options for account customization. - Service Management: The core function of the website will be to manage and track services. This will involve the ability to add, edit, and view services in a clear and organized manner. - Tracking and Reporting: The website will need to have features that allow for the tracking and reporting of customer service activities. This is vital for both our internal ...

...that specializes in the discovery of new and unique music, primarily from my personal record collection. The site will be designed to play music only, with no navigational features. Key Aspects: - Utilize Liquidsoap: Proficiency in Liquidsoap to enable streaming functionality is a must. - Music Content: The primary focus will be on indie, underground, and rare music, sourced from my personal record collection. - User Experience: Users cannot navigate through the music, the site will simply play the music as curated by me. Ideal Candidate: - Experience in music streaming website development. - Strong grasp of Liquidsoap and streaming technology. - Understanding of how to curate and present music for discovery. - Able to create a user-friendly and...

I'm seeking an experienced social media manager who can effectively manage EXPATHY presence on Facebook, Instagram, Twitter, and LinkedIn. Key responsibilities will include: - Content creation - Design via Adobe programs such as graphic designs and video content - Management: Posting content multiple times a week across all platforms - Making collaborations The ideal candidate will have: - A background in social media management across multiple platforms - Content creation skills, specifically in graphics and video (ADOBE) - Demonstrated ability to engage and expand social media audiences - Ability to stick to a consistent posting schedule Looking forward to meeting you online!

I'm looking for a skilled developer who can create a copy trading bot that focuses on cryptocurrencies. 1. Works on eth and bsc. sushi, pancake and uniswap dexes 2. I need to enter my own rpc node address in bot code. 3. Bot needs to buy and sell same % of coins as wallet we are copying. 4. Bot should buy and sell in same block 5. needs to get funds to trade from smart contract, not metamask

I am looking for an experienced developer to build a program to provide a program that increases the number of live views for both TikTok and Bigo Live. The program should be open source and have option that i can create a password for it and give it to others for specific time. Your application should include: - Detailed account of your experience in this field - Examples of any similar projects Once hired, I would want daily updates on the progress of the project, to ensure all milestones and deliverables are being met within the designated timeline.

I'm looking for an experienced Woocommerce developer to enhance the functionality of my motorcycle parts website. Specifically, features to be added include: - A tailored search functionality allowing visitors to efficiently navigate the site using dropdown menus, and filters by Make, Model, Year and CC The final product should be an intuitive, user-friendly, fast, and modern eCommerce platform tailored towards motorcycle enthusiasts. The ideal collaborator has a strong track record in creating custom Woocommerce websites and a good understanding of user-centered design.

...to hire an experienced Social Media Manager and Marketer for my artist. The role involves managing the artist's social media accounts and generating creative, engaging content to captivate our audience. Key Responsibilities: - Develop a social media strategy to increase the artist's online presence and fan base - Create and curate captivating video content that aligns with the artist's brand - Schedule and post content across various platforms - Engage with the artist's audience and respond to comments and messages in a timely manner - Analyze performance metrics and make data-driven decisions to optimize content Ideal Candidate: - Extensive experience in social...

...posted on YouTube, Rumble, and social media. - Video Content: The videos you produce should include product demonstrations, reviews, and educational content. It's important to make sure the content is engaging and informative. - Posting: I will need the videos posted on the mentioned platforms on a monthly basis, or more frequently if possible. - Past Work and Project Proposal: When applying for this position, please include links to your past work and provide a detailed project proposal. Ideal candidate: - Must be based in the US - Experienced in creating video content, especially product demos, reviews, and educational content - Strong portfolio of past work - Ability to propose a detailed project plan - Familiarity wi...

I'm looking for an experienced mobile app developer to create an app that will allow me to earn passive income. Key Features: - **Social Media Integration**: It should seamlessly connect with popular social media platforms, allowing me to leverage my social presence for earning opportunities. I'm open to suggestions on additional features and functionalities that might help in achieving the goal of passive income generation. Please share your relevant experience and any ideas you have when bidding.

I am looking for a proficient freelancer with a strong background in data scraping from LinkedIn, various social media platforms, and websites. The objective of this project involves harvesting old leads interested in job-oriented training courses in areas such as programming, digital marketing, business, and finance. The skillset and experience required include: - Excellent knowledge of data scraping techniques - Familiarity with LinkedIn, and other social media platforms for data extraction - A good understanding of programming courses, digital marketing, business, and finance topics The targeted audience for these training courses are students, working professionals, and entrepreneurs. I am expecting high-quality le...

As someone who has unfortunately become a victim of false arrest and subsequent blackmail with my mug shot, I need a seasoned professional in both journalism and PR. The key areas I need guidance and assistance in are conveying that this town which already is under scrutiny for having the most dui arrests and the worst conviction rate. However, by that time who cares… you might have your life ruined. Literally overnight due to the drugs they knew I didn’t do, I lost everything I worked for my entire career. And have lost friends due to them not believing me. Luckily toxicology doesn’t lie or body cam or phone records. Cops and even more scary the toxicologist by design withheld my results. And then did something she knew w...

...Chatbot using Voiceflow. This chatbot is intended to provide sales assistance and should be integrated with social media platforms and messaging apps. Key Requirements: - Design the chatbot to answer frequently asked questions effectively - Develop the ability for the chatbot to collect customer information for lead generation Ideal Skills & Experience: - Proficient in building AI Chatbots with Voiceflow - Experience with integrating chatbots to social media platforms and messaging apps - Ability to design conversational flows that are effective in providing sales assistance - Familiarity with lead generation techniques and how to apply them to an AI Chatbot If you're confident in your ability to create an interactive ...

...sources include social media platforms, business directories, and various websites. Unfortunately, the purpose of this project hasn't been specified, but the successful freelancer must be capable of performing high-quality data scrapings, potentially for lead generation, market research, or data analysis. As a dedicated data professional, you should have a strong background in web scraping, data extraction, and data analysis. Please be sure to include in your application: - Your previous experience and samples of past work - A detailed project proposal outlining your approach. Your proficiency in using software and tools for data scraping, knowledge of data protection laws, and understanding of various databases will make yo...

...proficient web designer to significantly uplift my developing Squarespace website. My site includes six pages: "Home", 'About Me,' 'Therapy,' 'Social and Behavior Change,' 'Educator,' and 'Contact Me.' I want this website to really show who I am and the services I can provide as a psychologist and consultant. Your tasks would involve: - Enhancing Design Elements: Updating the look and feel of my site to keep it as visually appealing as possible and personal to me. - Improving Navigation: Making the user interface more user-friendly, ensuring site visitors can easily find their way around. - Creating Templates: I also want to create a business card, a reports and p...

I'm seeking a talented AI developer to bring my design for a web and mobile app to life. This app will focus on image creation and editing, with a unique emphasis on user-customizable AI image creation. Key Features: - Image Editing: The app should offer essential editing tools like filters and effects, crop and resize, and text overlays. These must be user-friendly and intuitive. - AI Image Creation: The app must allow users to interact with and customize AI-driven image creation. This feature should be seamless and engaging for the target audience. - Frontend Integration: You'll be responsible for developing the backend of the app. It's crucial that this backend efficiently supports the front end design I'...

I need a specialist to develop an AI-powered chatbot for my organization. The chatbot should enhance our customer service by performing the following: - Answering customer inquiries and maintaining conversations. - Effective integration with our current CRM system and WhatsApp. As for language capabilities, the chatbot should support both Hebrew and Russian. Cross-platform functionality and ease of use are vital, as well as a seamless user interface. Good command of these languages and solid experience in chatbot programming are the key skills I'm looking for in the ideal candidate.

...are seeking a highly skilled and dynamic Freelance PPC Campaign Manager to join our marketing team. If you have a passion for digital marketing and a proven track record in managing successful pay-per-click campaigns, we want you! Responsibilities: Develop, execute, and optimize PPC campaigns across multiple channels including Google AdWords, Bing, and social media platforms. Conduct keyword research and selection for pay-per-click campaigns and SEO projects. Analyze and interpret click-through rates, conversion data, and ROI to continually refine our PPC strategy. Monitor and report on campaign performance with actionable insights and recommendations for improvement. Collaborate with our marketing tea...

I'm looking to integrate Azure AI Studio with my existing system to enhance our data analysis capabilitie...Azure AI Studio with my existing system to enhance our data analysis capabilities. The ideal candidate should possess the following skills: - Proficient in Azure AI Studio and AI development - Experienced in integrating AI technologies into existing software systems - Strong background in data analysis, machine learning, and natural language processing The project will involve: - Adding Textual data, Image data, and Video data to the Azure AI Studio for analysis - Implementing Sentiment analysis, Entity recognition, and Keyphrase extraction functionalities for textual data. Please provide samples of your previous work and detail your...

...looking to hire an experienced web developer to create a website that caters to professionals. The main goal of this website is to provide information, so it will not require e-commerce capabilities. Key Features: - User Registration and Login: The website should have a user registration and login system to allow professionals to create their accounts and access specific content. - Search Functionality: A robust search functionality is crucial to help users easily find the information they are looking for. Target Audience: The target audience for this website is professionals. It is vital that the design and functionality of the website can cater to the needs and expectations of this demographic. Ideal Skills and Experience: - Profici...

I'm seeking a proven expert in Artificial Intelligence for an amb...Artificial Intelligence for an ambitious project. The primary goal is to develop a new AI-based solution focused on English speaking. Though technology or software experience wasn't specified, proficiency with prominent AI tech and software is anticipated. Ideal skills and experience: - Expertise in AI and software development - Experience in language processing AI - Proven success with similar AI projects - Familiarity with Python, TensorFlow, PyTorch etc. is desirable but not mandatory Your role will extend from ideation to implementation, ensuring optimal efficiency and innovating throughout the process. Results-driven, creative thinkers with a keen eye for detail are enc...

...to build an online shop that's versatile in language support, specifically English and Arabic. As for payments, I would like to use Stripe as my primary payment gateway. It's also vital that the shop supports international shipping, rather than being limited to local shipping. Key Requirements: - Multi-Language Support: English and Arabic ( no google translation ) - Payment Gateway: Stripe - Shipping: local and Worldwide calculation - discount copons - similar products suggestions pepole also orderd - share product to friends - whatsapp chat link - social media links - social media share - pages : international standareds pages for online shop Ideal Skills: - Proficiency in e-commerce development - Experienc...

I need a personalized, dynamic video generation app that uses OpenVoice and Wav2Lip to generate customized/personalized videos for clients conducting email outreach campaigns. The primary users will be businesses wanting to propel their marketing efforts. Key Features: - Allow users to record a video - Allow users to define a variable to customize - Use Wav2Lip and OpenVoice to "slot in" the customized portion of the video We are developers too, just don't have enough time to build this ourselves. A prototype should be accomplishable in a few days. We do not need the entire app built, just the microservice, and the initial webpage(s) to execute the request and serve the video, ideally saving the video link(s) to a MySQL database. We will b...

...app for both iOS and Android platforms. I already have UI screens, however, are open to guidelines and suggestions. The Primary function of the app would be easing the driving processes. Here's what I'm aiming for: - Operational across both: iOS and Android platforms - Integration with GPS tracking for precise navigation - Real-time notification capability - Streamlined payment processing The ideal developer for this project should have: - Proven experience in React Native Development - Proficiency in working with both iOS and Android platforms - Excellent understanding of GPS integration and real-time notifications - Ability to work with provided UI screens and enhance functionality - Expertise in payment processing integra...

...professional and visually appealing site for my digital product business. The main goal of the site is to facilitate the sale of digital products, so it's critical that the design is conducive to ecommerce. I want to make it easy for customers to navigate the site, find products of interest, and complete their purchases. Key features I'm looking for include: - Product filtering: Customers should be able to easily sort and filter products based on relevant criteria to help them find what they're looking for. - Customer reviews: I want to incorporate a customer review system so that potential buyers can see feedback from others, encouraging them to make a purchase. - Social media integration: To help with brand building and reach...

I'm seeking an experienced developer to create a custom plugin for my PC-based Minecraft server. This plugin should integrate with a pre-existing Discord server, designed to notify me whenever a player executes a specific command in the game. Requirements: - Develop a custom plugi...designed to notify me whenever a player executes a specific command in the game. Requirements: - Develop a custom plugin for my PC-based Minecraft server. - The plugin should have a feature to send notifications to a pre-existing Discord server. - Notifications should be triggered whenever a specific command is used in the game. The ideal candidate should have: - Proficiency in Minecraft plugin development. - Familiarity with integrating plugins with Discord servers. - Ability to design a notif...

Dinner Table is seeking a Social Media Outreach Specialist, also known as a Digital Door Knocker, to join their sales and marketing team. This role involves using Instagram Direct Messages and other social media platforms to engage potential clients, persuading them to schedule consultation calls, and generating leads for potential affiliates and partnerships. The ideal candidate will report directly to the CEO, Scott Donnell, and will need to possess exceptional communication skills, the ability to build rapport, and a deep understanding of digital human interaction. Key responsibilities include managing Scott Donnell’s personal social media accounts, connecting with new and existing follower...

...responsibilities outlined, your expected daily time commitment, and a clear demonstration of how your experience meets the requirements listed. Multiple interviews will be conducted to ensure the best fit for our team. Job Description: We are seeking a highly skilled and experienced Digital Marketing Specialist to join our team at JDL Refrigeration , a leader in HVAC solutions based in Tempe, Arizona. This position requires a proactive, creative, and analytical professional who is committed to driving our marketing strategies forward and helping us expand our residential services. The ideal candidate will be a strategic thinker with expertise in SEO, Google Ads, social media marketing, content creation, email marketing, and CRM integr...

I'm seeking a talented logo designer to create a vintage style logo for my gadget, primarily. This engaging logo should be instrume...engaging logo should be instrumental in attracting potential customers. The project involves: - Producing a vintage-style logo - Incorporating specific shapes, text, and symbols into the design Ideal Skills and Experience: - Proven experience in logo design and brand identity - Ability to design in a vintage style - Creativity and ability to incorporate several elements into a cohesive logo design. Need a logo like Birra Moretti (attached files) but my face in the middle and BIRRA MANASSI in the top and DAL 1985 in the bottom. This logo will be printed by laser in a lot of beer stein for my pub. So I need ...

...help us increase sales for our tours. We offer a generous commission of 15% per sale and our tours are priced between 1000-1500USD. Here are some key details about this project: Target Audience: - Our tours are designed for advanced and experienced divers who are looking for a unique and thrilling experience. Marketing Strategies: - We are currently utilizing social media advertising, email marketing campaigns, and search engine optimization. We're looking for a professional who can enhance our current strategies or offer new, innovative ideas. Tour Features: - Our scuba diving tours offer a range of exciting activities including wreck diving, night diving, and coral reef exploration. Your understanding and appreciation of...

...banner designer who can create a personalized and illustrative banner for my social media platforms, particularly YouTube and Twitch. Requirements: -I would like that background, with that tree behind me. and three of those E in the sky has a cloud. also, i want a Nintendo switch to be hanging from one of the branches. - Personalization: The banner should reflect my personality and brand. - Style: I'm particularly interested in an illustrative style for the design. - Colors/Themes: I have specific colors and themes in mind for the design. Ideal Skills & Experience: - Graphic Design: Proficiency in creating custom graphic designs, particularly banners for social media. - Illustration: Strong skills in creating ill...

...need of an expert in Google and Meta PPC campaign management and optimization, as well as tracking conversions, so Analytics, Google Tag Manager, and Meta's CAPI installation and management are a must. The clients we have running Google and Meta PPC campaigns are primarily in restaurants, e-commerce (billiards), and local mattress stores. It is not mandatory that you have experience in these industries, but it's a huge plus. I am not looking for someone who knows how to navigate Meta and Google Ads, create and run campaigns, etc. Anyone can do those things. We have seen many people look like they know what they're doing, but have had no ability to provide results. We are looking for someone who will jump into our...

2 excel files with VBA macro as per customer requirement