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@bdmultitech
Flag of Bangladesh Bogra Sadar, Bangladesh
Member since May 1, 2013
48 Recommendations

bdmultitech

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Virtual Assistant | Graphic Design | Admin Support
I specialize in providing captivating graphic design services, virtual assistant support, and administrative assistance to business owners, companies, brands, entrepreneurs, and coaches. Let me assist you in streamlining your workload and achieving your project objectives with professionalism and creativity. Reach out today to discuss how I can contribute to your success! I offer a comprehensive range of services that includes ✅ Data Entry. ✅ Virtual Assistant. ✅ Administrative support. ✅ Social Media Post Design. (Instagram, Facebook) ✅ Carousel Design (Instagram, Linkedin) ✅ Social Media Ads Design. ✅ Promotional Poster Design. ✅ Event Poster Deisng. ✅ Banner Design. (Facebook, Linkedin, Youtube) ✅ Flyer Design. ✅ Poster Design. ✅ YouTube thumbnail Design. ✅ Canva Template Design.
$10 USD/hr
388 reviews
7.4
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 25%Repeat Hire Rate

Portfolio Items

Recent Reviews

Experience

Mockup Designer

POPACASE | PHONE CASE CENTER Apr 2023

Responsibilities: ➤ Creating and designing mockups for various products and projects ➤ Understanding and interpreting design briefs and requirements ➤ Collaborating with other designers, and project managers, to ensure mockups meet their needs and expectations ➤ Using design software and tools to create high-quality and accurate mockups ➤ Keeping up-to-date with design trends and software updates ➤ Communicating and presenting mockups to clients and stakeholders for approval or feedback.

Online Customer Support

A Hong Kong Based Company Aug 2018 - Apr 2023 (4 years)

Responsibility: ➤Responding to customer inquiries and resolving complaints via email, and chat in a timely and professional manner. ➤Providing customers with product information, pricing, and availability. ➤Assisting customers with order placement, tracking, and cancellation. ➤Addressing billing and payment issues and processing refunds or exchanges as needed. ➤Collaborating with other teams to resolve complex customer issues. ➤Escalating customer issues to higher management when necessary.

Order Administrator

IMG Imports Inc, Canada Jul 2015

Responsibilities: ➤ Process orders received from customers accurately and efficiently. ➤ Verify the accuracy of order information, including shipping addresses, pricing, and product details ➤ Communicate with customers to clarify any issues or discrepancies with their orders ➤ Work closely with the shipping team to ensure timely and accurate delivery of orders ➤ Maintain accurate records of orders, shipments, and inventory levels ➤ Assist with other administrative tasks as needed

Preferred Freelancer

Freelancer.com May 2013

I have extensive experience in the following areas. ✅ Data Entry. ✅ Virtual Assistant. ✅ Administrative support. ✅ Customer Support. ✅ Chat Operation. ✅ Web Research. ✅ Web Scraping. ✅ Data Extraction. ✅ PDF to Excel. ✅ Copy and Paste. ✅ Product Uploading. ✅ Data processing. ✅ Order processing. ✅ Excel & Word. ✅ Image Annotation. ✅ Image Resize. ✅ Image Retouching. ✅ Background Remove.

Administrative Officer

Dongjin Group Co. Ltd, Korea Apr 2012 - Jun 2013 (1 year)

Responsibilities Manage office supplies stock and place orders Prepare regular reports on expenses and office budgets Maintain and update company databases Organize a filing system for important and confidential company documents Answer queries by employees and clients Update office policies as needed Maintain a company calendar and schedule appointments Book meeting rooms as required

Administrative Officer

Sumo Digital Incorporation, India Mar 2011 - Apr 2012 (1 year)

Responsibilities Maintaining physical and digital personnel records like employment contracts and PTO requests Update internal databases with new hire information Gather payroll data like bank accounts and working days Publish and remove job ads Prepare reports and presentations on HR-related metrics like total number of hires by department Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)

Customer Care Manager

airtel bangladesh ltd Feb 2009 - Jun 2011 (2 years)

I worked as a Customer care manager at Airtal Bangladesh LTD.

Online Support Officer

EDSOL TECHNOLOGY Apr 2007 - Jun 2009 (2 years)

I worked as a online support officer at EDSOL Technology

Education

Bachelor of Business Administration

World University of Bangladesh, Bangladesh 2004 - 2008 (4 years)

Qualifications

Basic To Advance T-Shirt Design (2022)

MSB Academy

Professional T-Shirt Design

Logo Design Master Course (2020)

Instructory

Professional Logo Design

Certifications

  • Preferred Freelancer Program SLA
    91%
  • Numeracy 1
    90%
  • US English Level 2
    80%
  • US English Level 1
    78%
  • Freelancer Orientation
    75%
  • UK English 1
    75%
  • WordPress
    75%

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

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